Privacy Policy

Effective Date: April 12, 2024
Last Reviewed: April 12, 2024

1. Introduction

At Storyvista Inc., we are committed to protecting your privacy and keeping your information safe. This Privacy Policy describes how Storyvista Inc. and its affiliates (“Company” or “we” or “our” or "Storyvista") treat information collected or provided in connection with an end user’s (“you” or “your or “user”) use of the services provided via our website at www.writewithfrontdesk.com (the “Site”) or any other services provided ancillary to that use.

2. What Does This Privacy Policy Cover?

Personal Information

This Policy sets out the essential details relating to your personal data relationship with Storyvista. It specifically covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Site. In addition, it covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.

This Policy aims to:

  1. Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
  2. Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the Site; and
  3. Explain your rights and choices concerning the personal data we collect and process about you and how we will protect your privacy.

Third Parties

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services, and applications (“Third Party Services”). The Site may contain, and we may send to registered users, offers from third parties or links to third-party websites. We encourage you to request that such third parties provide you with their applicable privacy policies and other terms and conditions before engaging with or making a purchase from them.

3. Information We Collect

If you sign up to receive emails, you may provide information that could be Personal Information, such as your email address. In addition to using your contact information to send you any emails you have signed up to receive, we may also use your contact information to send you information about our products and services.

IP Address Information and Other Information

We may collect browsing information - such as IP address and location, date and time stamp, user agent, Site cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable) and time zone, and other information about user activities on the Site, as well as on third party sites and services that have embedded our Site pixels ("Pixels"), widgets, plug-ins, buttons, or related services. We may also receive information about you from third parties, such as other users or partners (including ad partners).

Information Collected Automatically About your activity

When you use the Site, we may automatically gather certain non-personally identifiable information from you. We and our third-party providers may use cookies, pixel tags, local storage objects, and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of the Site. We also may receive information when you view content on or otherwise interact with the Site. This includes usage information, such as when, how often, and for how long you use the Site and the content you submit and view. Below, we provide a summary of these activities:

  • Cookies. These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the Site, and to display personalized content and targeted ads (including on third party sites and applications).
  • Pixels, web beacons, clear GIFs. These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the Site and the web pages of users of our advertising service and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded so that we can gauge the effectiveness of our communications.

Most browsers have an option for turning off the cookie feature.

Analytics Services & Third Parties

We may use certain third-party services to assist us in analysis, auditing, research, and reporting regarding the Site (like Google Analytics). These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other devices. The third-party analytics companies we work with may combine the information collected with other information they have independently collected from other websites or other online products and services. We do not control when or how third parties place cookies on your computer. Their collection and use of information is subject to their privacy policies.

Analytics Services Available Opt Out Link

Google Analytics

https://tools.google.com/dlpage/gaoptout

4. Flodesk

To provide our emails we use Flodesk, which provides online tools that can be used to create, send, and manage emails. Flodesk may collect personal information, such as distribution lists which contain email addresses, and other information relating to those email addresses. For further information about the type of personal information Flodesk collects, refer to the Flodesk storyvistainc@gmail.com or write to us at Storyvista Inc. c/o Kelly Yang, 557 Broadway, New York, NY 10012. 

10. What Rights Do I Have Regarding My Information?

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it. ‌

Please be aware to the extent you decline to share certain personally identifiable information with us, we may not be able to provide some or all of the features and functionalities found on the Site.

11. How Can I Have My Information Deleted?

To delete all data associated with your commenting account, please e-mail us at storyvistainc@gmail.com.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

Non-Discrimination

We will not discriminate against you for exercising any of your rights. Unless permitted by law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.

12. Additional Information for European Union Residents

Cross-border Transfers

The Site is hosted in the United States. By using the Site, you authorize us to transfer, store, and use your information in the United States and any other country where we operate. Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.

Rights of Data Subjects

You may, at any time, request an export of your personal information by emailing storyvistainc@gmail.com.

You may object at any time to the use of your data by contacting storyvistainc@gmail.com.

For (i) data access and portability; (ii) data correction; (iii) data deletion; and (iv) withdrawal of consent or objection to processing, including, in limited circumstances, the right to ask us to stop processing your personal data, with some exceptions, please email storyvistainc@gmail.com.

You may, at any time lodge a complaint regarding the processing of your personal data by us with the Supervisory Authority of your EU member state.

13. Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Site and update the notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

14. Contact Information

If you have any questions or comments about this notice, how we collect and use your information as described in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under the law, you may contact us at:

Email: storyvistainc@gmail.com

or

Postal Address:

Storyvista Inc.

c/o Kelly Yang

557 Broadway

New York, NY 10012